Clients
HARD DRIVE DATA RECOVERY
We recover data from hard drives and laptop or desktop storage. The next step depends on the device and what happened. Contact us to describe the issue and discuss the available service.
RAID SMART DATA RECOVERY
We provide data recovery for RAID systems. If an array has failed, do not reset, reinitialize, or rebuild it before getting advice. Keep the drives in their current order and note any error messages or changes already made.
FLASH MEDIA DATA RECOVERY
We recover data from USB drives and memory cards. If files were deleted, limit further use of the affected device to reduce the chance of new activity overwriting data. Contact us to discuss the next step.
RANSOMWARE-RELATED DATA RECOVERY
We provide data recovery for ransomware-related data loss. This service does not include ransomware decryption or incident response. Contact us with details about the affected device and available backups.
Data recovery support for individuals and businesses
Specialist data recovery in Sri Lanka
DataRecovery.lk is a specialist data recovery service operated by Fennix Global (Pvt) Ltd. The service has operated since 2015. We support customers in Sri Lanka with recovery from hard drives and laptop or desktop storage, SSDs, USB and memory cards, RAID, NAS and SAN systems, Apple/Mac devices, CCTV/DVR/NVR storage, and virtual machines. We also provide password recovery and secure data deletion. For ransomware-related data loss, our service is limited to data recovery; it does not include ransomware decryption or incident response.
Share only the details needed to discuss your case
When you first contact us, describe the affected device, what happened, and the steps already taken. Please do not include passwords or other sensitive account credentials in your initial message.
Guidance depends on each case
Each case depends on the affected device and the circumstances of the data loss. Tell us the device type, symptoms, and steps already taken so we can discuss the next step.
What to do now
If a hard drive is clicking or grinding, stop using it and avoid repeated power-on attempts. Do not open the drive. For RAID or NAS failures, do not reset, reinitialize, or rebuild the array before getting advice. If files have been deleted, limit further use of the affected device to reduce the chance of new activity overwriting data.
Discuss your data recovery enquiry
The right next step depends on the device and what happened. Contact us to describe the issue and discuss the available service. Recovery outcomes vary with the device and the failure; no result is guaranteed.
CONTACT DATARECOVERY.LK
Talk to us about the affected device
Customer intake: 10:00 AM–5:00 PM. Extended weekday intake is available until 7:00 PM.
Call: 0117 745 955
WhatsApp: 0760 970 056
Email: info@datarecovery.lk
Office visits and device drop-off are by appointment only.
WhatsApp: 0760 970 056
Email: info@datarecovery.lk
FAQ
The appropriate next step depends on the device and the circumstances of the data loss. Contact us with the device type, symptoms, and steps already taken so we can discuss the next step.
Recovery depends on the type and extent of the damage. Keep the drive unused and contact us to discuss an assessment. No result is guaranteed.
A clicking sound may indicate a problem. Stop using the drive and avoid repeated power-on attempts. Do not open the drive; contact us to discuss the next step.
Changed file names or a ransom note may be signs of ransomware, but they do not confirm the cause. Avoid unnecessary changes to affected data or storage and contact us to discuss data recovery.
Our service covers ransomware-related data recovery, not dedicated ransomware decryption or incident response. Contact us with details about the affected devices and available backups.